First Choice Provide Television And Internet Services

First Choice Provide Television And Internet Services Across The United States, Offering Top Providers Like Directv, At&T, Spectrum And More.

The best customer service experiences start with live support

Connecting with consumers is the key to growing your brand, and outsourced customer service through FC lets you help your customers 24/7/365. With year-round coverage and a complete suite of call center services at your disposal, you’ll never miss another call or an opportunity to close a sale.

We offer 24/7 call service

98%+ Uptime guaranteed.

IPv6 supported dedicated

Fastest Broadband speeds

Awesome Features

Four Reasons to Choose CCS

Reduce costs

Save up to 70% on employment costs. Get top-notch skills at a fraction of the price.

Foster business growth

Navigate demand and scale sustainably with the right people dedicated to your business.

Increase efficiencies

27% of companies outsource to maximize efficiencies.

Access 24/7 support

Get added flexibility, faster work and round-the-clock support.

Get Your Quote or Call: +91-73040 02230

Contact us if you have any questions

Who is answering your calls?

FC has been providing the best inbound and outbound call center services since 2014. As a company, our goal is to make 24 hour customer service attainable for any sized business. We’re continuously innovating our approach and our platform to make sure we’re delivering the best, instantly scalable, and affordable inbound and outbound call center service imaginable!

24 Hour Call Center

USA Based Service

Small Business Call Center Specialists

Outbound and inbound Call Center Services

Our Services

Our Core Services

Customer Support

First Choice is a nearshore customer contact center focusing on bilingual call center and support services.

Business Process Outsourcing

Become more flexible by letting us take care of your internal business processes. We handle claims processing, customer service, tech support, web design, data entry, data management, and much more!

Inbound Sales

Grow sales and increase revenue by outsourcing to Centris. Centris helps design, implement, and manage sales programs to reach your revenue goals.

Marketing Surveys

First Choice is a nearshore customer contact and call center focusing on bilingual call center and support services.

Live Chat

Live chat is a great way to give your customers an unbeatable level of support. In fact, studies show that live chatting with another human is the best way to build a rapport with your customers and drive sales.

Quality Assurance

Customer satisfaction, loyalty, and compliance verification are three of the most critical aspects to any business operation

Our Creative Team

Our Awesome Team

First Choice BPO Team

First Choice BPO Office

First Choice BPO Office Staff

What Clients Say

Loved By Our Clients

Despite some initial challenges, First Choice did a fantastic job. I would recommend CCS for small business looking for scale. If you plan on working with them, make sure you would treat them like employees of your own company. You get out what you put in, and we certainly could have added more effort on the initial setup for best results.

Holt Butler

When we started on the path to identify a customer service provider we were looking for the right partner who could help drive performance for our company. First Choice ended up being our final selection. We chose First Choice because of their track record of success and broad experience in my industry. We have seen great results and have never regretted our decision. Our KPI’s and results are great!

Brady

First Choice has won over our team, and more importantly, our customers! Our customer satisfaction scores are higher than they’ve ever been, and our customers are sending positive feedback all the time. It has made all of the difference for them

First Choice Provide Television And Internet Services

The best customer service experiences start with live support